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Categories: Management, Technology
CTA, Google Public Sector Partner to Develop Chatbot

The communication tool will make it easier than ever for riders to report issues and provide feedback to the agency.

https://www.metro-magazine.com/10211591/cta-google-public-sector-partner-to-develop-chatbot
Categories: Management, Technology
Luminator Names New CEO

Magnus Friberg joins Luminator from Icomera, provider of integrated connectivity solutions for public transportation and a wholly-owned subsidiary of...

https://www.metro-magazine.com/10210754/luminator-names-new-ceo
Categories: Management, Technology
WMATA Taps Reflexions to Modernize Digital Customer Experience

With over one hundred million annual riders on its buses and rail system, WMATA plays a critical role in both the National Capital Region and the broader...

https://www.metro-magazine.com/10192775/wmata-taps-reflexions-to-modernize-digital-customer-experience
Categories: Management
The Future of Passenger Transit Cleaning

Public transportation brings unique cleaning and disinfecting challenges because more thanĀ 34 million people utilize these services each weekday in the U.S.

https://www.metro-magazine.com/10192506/the-future-of-passenger-transit-cleaning
Categories: Management
How Transit Can Revolutionize the Customer Experience

From enhancing technology to improving accessibility to fine-tuning the services they provide, three transit agencies discuss how they are trying to create...

https://www.metro-magazine.com/10191185/how-transit-can-revolutionize-the-customer-experience


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