Categories: Bus, Management, Rail, Security and Safety

Last September, the TTC announced it would vastly enhance the visible presence of staff throughout the system, by hiring 130 customer service agents and 30...

https://www.metro-magazine.com/10216404/changes-impacting-ttc-customer-satisfaction-safety

Categories: Management, Rail, Security and Safety

For the second consecutive quarter, the percentage of riders who say they have seen BART PD on their trip has also reached a record high.

https://www.metro-magazine.com/10216324/bart-rider-satisfaction-up

Categories: Rail, Security and Safety, Technology

As part of the initiative, customers will see special police officers walking trains and buses to provide a sense of security and address illegal activity...

https://www.metro-magazine.com/10216260/increased-patrols-security-cameras-boost-wmata-safety-program

Categories: Rail, Technology

The project will brighten every subway platform and mezzanine, increasing safety system-wide and enhancing the customer experience.

https://www.metro-magazine.com/10216171/ny-mta-to-go-led-in-subway-stations-to-increase-safety

Categories: Rail, Security and Safety

Crews accomplished this critical work due to unencumbered access to track areas while Red Line service was suspended between Alewife and Harvard stations...

https://www.metro-magazine.com/10215758/mbta-completes-expedited-red-line-track-work

Categories: Rail, Security and Safety, Technology

New York Gov. Kathy Hochul also announced 1,000 of the agency's subway cars are now equipped with cameras.

https://www.metro-magazine.com/10214880/mta-launches-first-subway-cars-with-open-gangways-into-service

Categories: Bus, Motorcoach, Rail, Security and Safety

The new program incentivizes individuals and organizations to think creatively in developing innovative solutions to combat human trafficking in the...

https://www.metro-magazine.com/10214775/u-s-dot-initiatives-observe-national-human-trafficking-prevention-month

Categories: Management, Rail, Security and Safety

The new Passenger Code of Conduct is in response to a law passed by the Illinois Legislature in 2023 that gives transit agencies the ability to act against...

https://www.metro-magazine.com/10213931/chicagos-metra-adopts-passenger-code-of-conduct

Categories: Bus, Management, New Mobility, Paratransit, Rail

In a letter, APTA President/CEO said “At a minimum, we urge the THUD Appropriations Act, together with advance appropriations of the Infrastructure...

https://www.metro-magazine.com/10213585/apta-urges-congress-to-honor-bil-fully-fund-transit

Categories: Rail, Technology

With the Red Line work completed, the weekend will be free of any scheduled track work going into New Year's Eve when train service systemwide will be...

https://www.metro-magazine.com/10212968/wmatas-red-line-to-open-early-under-budget