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With the right systems and relationships in place, rental operators can grow their business while corralling costs and protecting their reputation
https://www.autorentalnews.com/10248428/how-to-manage-rental-fleet-expenses-and-scale-business
The global car rental giant aims to provide customers with a higher level of ease and efficiency.
https://www.autorentalnews.com/10244467/avis-launches-first-class-rental-car-service
ICRS 2024: Rental companies can learn more about self-service technology and software from system providers and then try out the technology on some rental...
https://www.autorentalnews.com/10223109/tips-for-adding-self-service-rentals
Eligible customers, including car rental companies, can defer curtailment payments through end of May on eligible unsold units.
https://www.autorentalnews.com/353977/afc-launches-customer-relief-program-in-response-to-covid-19-impact-on-economic-conditions
One lucky Hertz Gold Plus Rewards member will win a grand prize of a Hertz helicopter tour of the Super Bowl host city and chauffeured car service to the...
https://www.autorentalnews.com/349933/hertz-promotes-customer-appreciation-sweepstakes
An irate customer is never fun. But helping your counter associates understand that they aren’t directing their ire at them personally is the first best...
https://www.autorentalnews.com/349758/overcoming-the-its-personal-mentality
The technology, called 24/7 ServiceStation, acts as a computerized service desk — and is certified to withstand severe break-in attempts.
https://www.autorentalnews.com/348978/sharebox-debuts-digital-keybox
Multiple Hertz executives also received awards throughout the year.
https://www.autorentalnews.com/347307/hertz-celebrates-multiple-2019-industry-awards
How you handle the customer in an urgent time of need determines the size of your reward.
https://www.autorentalnews.com/346762/defining-the-helping-mindset
From over 1,600 car rental suppliers, the winners were narrowed down based on nine location-based categories.
https://www.autorentalnews.com/344313/cartrawler-announces-2019-customer-satisfaction-winners