As rules and regulations evolve, so must your employee handbook. Here is the basis for updating your dealership’s handbook today.

As COVID-19 has lead to more vehicles being financed and purchased online, the ability of the F&I department to sift out synthetic fraud will be...

The disparity between the cost of new vehicles versus used vehicles has been increasing over the past 10 years. With this changing sales dynamic, compliance...

Is the traditional credit allocation approach the only manner for the extension of credit? Or, are there alternatives?

Dealers need to ensure they are remaining ADA compliant while catering to various groups of consumers.

Every member of the F&I industry can help protect its reputation by sticking to the terms that elevate, rather than denigrate, this important part of the...

Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely...

As state and federal regulations continue to evolve, it is crucial you ensure your dealership is selling above the line and paying attention to all safety...

At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a...

The Consumer Financial Protection Bureau (CFPB) announced four members who will serve on the Taskforce on Federal Consumer Financial Law.