At a time when it was sink or swim for many dealerships, Brian Kramer rose to the challenge and turned lost time into a digital transformation. 

I propose that your F&I and sales disclosure compliance models mirror the sales and F&I processes at dealerships in California — what is required by statute...

Many scenarios exist where employees can leave an employer owing the dealership money. The likelihood of your being able to recover money for these purposes...

By all reports, billions of records have been exposed by reported data breaches. If the unthinkable occurs, having a well thought out data breach response...

On June 29, the United States Supreme Court ruled that the structure of the Consumer Financial Protection Bureau was unconstitutional. A compliance expert...

The FTC recently issued a report that summarizes its enforcement actions, roundtable findings, consumer workshops, and in-person interviews with 38...

The TCPA has been around for more than 25 years but remains one of the most litigated consumer protection statutes. By having proper compliance in place,...

The presidential election cycle will create unique concerns for dealerships dealing with employees who wish to discuss politics at work, especially given...

As car shoppers enter their personal information in web forms in search of the best offer, it’s important for dealers to have clear guidelines on data they...

Whether businesses interact in person or virtually, they must do so in a safe and secure manner to retain customer trust and comply with applicable law.