There are many predictions of what is in store during the next 12 to 18 months for the auto industry, and when you compare predictions, some trends emerge.

There are many predictions of what is in store during the next 12 to 18 months for the auto industry, and when you compare predictions, some trends emerge.

Would you consider yourself an F&I professional? If your answer is yes, I have another question; How often do you practice?

Would you consider yourself an F&I professional? If your answer is yes, I have another question; How often do you practice?

Utilize smart discovery and relate your product’s benefits to the customers unique situation and watch your cash deal production grow.

Utilize smart discovery and relate your product’s benefits to the customers unique situation and watch your cash deal production grow.

Instead of focusing on where you are under-resourced and thinking outside the box for a solution, think inside the box and focus on how to effectively...

Success in changing a habit or process isn’t linear, keep your eye on the big picture. If you do, you can get unstuck and out of the middle.

Great managers recruit and develop talent ahead of need. They also know the value of a well thought-out and implemented onboarding process.

Create value by taking the time to understand your customer and recommending the right product at a consistent price.