In this video, Paul Dosescu with the Automotive Training Academy by Assurant provides you with little time savers that you can do every day to get ahead in...

Simply addressing the customer by name makes for a much more productive interaction that can make all the difference.

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant explores how to boost the F&I revenue stream in any deal by selling...

In this video, Trent White with the Automotive Training Academy by Assurant discusses the 'One Pay Lease' and how it is a good opportunity to sell products...

Jackie B. Cooper, legendary automotive sales trainer used to say, "take a checkup from the neck up before you take 'em up." John Tabar of UDS thinks...

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and concerns, reduce unwinds and chargebacks, and generate...

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate...

It’s easier to make a choice than a decision, but for some reason, many F&I managers force customers to make big decisions throughout the transaction. John...

How are your dealers' callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly...

A recent dealership visit proved to UDS’s John Tabar that opportunities for F&I product sales are lost when too many assumptions are made. The cure is...