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The automotive industry is going through rapid change, facing additional costs associated with personnel, benefits, and retention, and depending on a steady...
https://www.agent-entrepreneur.com/362706/change-is-required
Consumers and dealers alike have turned to digital retailing in spades as we all adapt to being virtual during these challenging times. Two digital experts...
https://www.agent-entrepreneur.com/362702/why-agents-should-keep-a-close-eye-on-the-evolving-role-of-aftermarket-menu-sell
For 16 years, the program has recognized the industry’s best vendors, suppliers, and finance partners.
https://www.agent-entrepreneur.com/362669/winners-of-2020-dealers-choice-awards-announced
We’re clearly operating in a new normal, but one thing is clear – the dealership that provides the most support and instills the highest level of confidence...
https://www.agent-entrepreneur.com/361549/restoring-consumer-trust-and-dealership-profitability-post-covid
The goal in discipling employees is not to punish but rather to affect a positive change in the employee’s conduct or performance, and should remain...
https://www.agent-entrepreneur.com/361519/actually-i-am-the-boss-of-you-an-interactive-approach-to-employee-counseling
In an effort to further engage automotive professionals and provide valuable content, JM&A Group recently launched JM&A Insider, its own, on-demand...
https://www.agent-entrepreneur.com/361506/new-jma-group-insider-platform-provides-free-exclusive-content-to-all-dealers
The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to...
https://www.agent-entrepreneur.com/361499/fi-in-a-post-covid-19-world
Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their...
https://www.agent-entrepreneur.com/361295/pruning-time
The status quo bias is present in every transaction, and if it isn’t discussed early and throughout the acquisition process, you could be setting yourself...
https://www.agent-entrepreneur.com/360940/the-status-quo-bias
GMs need to keep employees excited, not just present.
https://www.agent-entrepreneur.com/360872/4-crazy-easy-ways-to-improve-employee-engagement