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Categories: Bus, Management, Paratransit, Technology
MV Transportation’s Cris Kibbee on How AI Is Redefining Retention, Safety, and Service Planning in Transit

Kibbee sat down with METRO Magazine Executive Editor Alex Roman to discuss how MV is using AI to help reshape what is possible at its many properties.

https://www.metro-magazine.com/10249638/mv-transportations-cris-kibbee-on-how-ai-is-redefining-retention-safety-and-serv
Categories: Paratransit
Chicago's Pace Expands Paratransit Network with Calumet City Transfer Site

Officials break ground on the region's second paratransit transfer facility for the south suburbs.

https://www.metro-magazine.com/10249287/chicagos-pace-expands-paratransit-network-with-calumet-city-transfer-site
Categories: Paratransit, Technology
MTA and RideCo Partner to Modernize Paratransit at Scale

NYCT operates the largest paratransit service in North America with a fleet of more than 1,100 dedicated vehicles and a network of thousands of taxis, TNC,...

https://www.metro-magazine.com/10249241/mta-and-rideco-partner-to-modernize-paratransit-at-scale
Categories: Bus, Paratransit
Taking Forest River to the Next Level and More with Doug Wright

METRO Executive Editor Alex Roman talks with Wright about Forest River’s journey so far, what’s driving its success today, and his vision for the future.

https://www.metro-magazine.com/10249172/taking-forest-river-to-the-next-level-and-more-with-doug-wright
Categories: Bus, Management, Paratransit
Proposed Chicago Pace Budget Maintains Service, Raises Fares 10%

The proposed budget maintains current suburban fixed route service levels and invests in critical infrastructure.

https://www.metro-magazine.com/10249043/proposed-chicago-pace-budget-maintains-service-raises-fares-10
Categories: Paratransit, Rail, Technology
2 New Apps to Aid Visually Impaired, ASL NJ TRANSIT Users

The agency is enhancing accessibility with two new tools: GoodMaps for indoor navigation at Hoboken Terminal and Convo for live ASL interpreting at Newark...

https://www.metro-magazine.com/10249041/2-new-apps-to-aid-visually-impaired-asl-nj-transit-users
Categories: Management, Paratransit, Technology
Designing Transit for an Aging America: A Conversation with SilverRide’s Jeff Maltz

SilverRide recently published a blog by its CEO/Founder, Jeff Maltz, “The Crucial Link of Aging in Place: Transportation That Works,” which explored how...

https://www.metro-magazine.com/10248842/designing-transit-for-an-aging-america-a-conversation-with-silverrides-jeff-malt
Categories: Bus, Paratransit
GCRTA Receives NOACA Funding to Acquire New Transit Vehicles

Under the award, NOACA will provide federal funds equal to 80% of eligible costs, up to a maximum of $1,695,348, beginning in State Fiscal Year 2026.

https://www.metro-magazine.com/10248751/gcrta-receives-noaca-funding-to-acquire-new-transit-vehicles
Categories: Bus, Management, New Mobility, Paratransit
Right-Sizing Transit Fleets for a New Era

Tight budgets and rising service demands are pushing agencies to embrace “right-sizing” — building fleets that match today’s real-world needs.

https://www.metro-magazine.com/10248429/right-sizing-transit-fleets-for-a-new-era
Categories: Bus, Management, Motorcoach, New Mobility, Paratransit
The Right-Sizing Playbook: How Agencies Can Cut Costs and Improve Service with Small Transit Buses

Oversized fleets drain budgets. Undersized vehicles disappoint riders. The Right-Sizing Playbook helps agencies find the balance with small transit buses —...

https://www.metro-magazine.com/paratransit/10248439/the-right-sizing-playbook-how-agencies-can-cut-costs-and-improve-service-with-sm
Categories: Bus, Management, Paratransit, Rail, Security and Safety
Safety, Accessibility Key for FTA's Molinaro

Federal Transit Administrator Marc Molinaro recently addressed the crowd at the APTA's TRANSform Conference, which was held Sept. 14 to 17 in Boston.

https://www.metro-magazine.com/10248457/safety-accessibility-key-for-ftas-molinaro
Categories: Bus, Paratransit, Technology
PERC Urges Industry to 'Prepare with Propane'

October 7 marks the fourth annual National Propane Day, and this year’s theme, “Prepare with Propane,” is a reminder of propane autogas’s reliability, said...

https://www.metro-magazine.com/10248331/perc-urges-industry-to-prepare-with-propane
Categories: Management, Paratransit
RTD OKs Updates to Access-On-Demand Services

Following an extensive third-party evaluation in 2024, RTD moved toward restructuring the program to ensure its fiscal sustainability.

https://www.metro-magazine.com/10248271/rtd-oks-updates-to-access-on-demand-services
Categories: Bus, Management, New Mobility, Paratransit, Technology
A New Era of Transit Ticketing Hardware

Modern contactless ticketing isn't just convenient — it's driving ridership growth and slashing operational costs for transit agencies worldwide.

https://www.metro-magazine.com/10247341/a-new-era-of-transit-ticketing-hardware
Categories: Management, Paratransit, Technology
State of Mass Transit Ticketing Hardware Report

Transit agencies worldwide are transforming their ticketing infrastructure — but what technologies are they prioritizing and what barriers are holding them...

https://www.metro-magazine.com/management/10247144/state-of-mass-transit-ticketing-hardware-report
Categories: Bus, Paratransit, Technology
Photos from PTTX 2025

Browse our photo gallery for a look at the people, sessions, and moments that defined PTTX.

https://www.metro-magazine.com/10248147/photos-from-pttx-2025
Categories: Paratransit, Rail, Technology, Zero Emissions
Biz Briefs: Stadler, Clean Energy, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10247979/biz-briefs-stadler-clean-energy-and-more
Categories: New Mobility, Paratransit, Technology
Boston's MBTA Launches New App and Online Portal for Paratransit Riders

The new tools provide customers with better flexibility in scheduling trips, updating some account information, adding funds to their accounts, and tracking...

https://www.metro-magazine.com/10247481/bostons-mbta-launches-new-app-and-online-portal-for-paratransit-riders
Categories: Bus, Management, Paratransit, Security and Safety
RIPTA Launches New ‘Bus Buddy’ Program

Whether someone is taking the bus for the first time, returning after a break, or learning a new route, the Bus Buddy program pairs them with a RIPTA staff...

https://www.metro-magazine.com/10247307/ripta-launches-new-bus-buddy-program
Categories: Management, Paratransit
Chicago's Pace Unveils New ADA Transfer Facility

The multi-million-dollar project, funded predominantly through the State of Illinois’ Rebuild Illinois program, represents a significant investment in...

https://www.metro-magazine.com/10247241/chicagos-pace-unveils-new-ada-transfer-facility
Categories: Bus, Management, Paratransit, Rail
New York Governor, MTA Tout Success of Congestion Pricing

August saw nearly 2.7 million fewer vehicles than baseline enter the congestion relief zone, a 14% reduction. August was level with June for the most...

https://www.metro-magazine.com/10247145/new-york-governor-mta-tout-success-of-congestion-pricing
Categories: Bus, New Mobility, Paratransit, Technology
Biz Briefs: ELERTS, Nova Bus, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10246719/biz-briefs-elerts-nova-bus-and-more
Categories: Paratransit, Technology
RIPTA Launches New Paratransit Mobile App

The free app provides paratransit riders with convenient access to trip information and booking features directly from their smartphones, according to RIPTA...

https://www.metro-magazine.com/10246706/ripta-launches-new-paratransit-mobile-app
Categories: New Mobility, Paratransit, Technology
How Two Transit Agencies Are Using Tech to Put Riders First

Now recognized with METRO’s Innovative Solutions Awards for Technology and On-Demand Transportation, respectively, Auburn Transit and GCTD are demonstrating...

https://www.metro-magazine.com/10246551/how-two-transit-agencies-are-using-tech-to-put-riders-first
Categories: New Mobility, Paratransit, Technology
 Florida's PSTA Teams with Spare to Launch AI-Powered Call System

With Spare AI Voice, riders using PSTA’s Access and Mobility on Demand services will be able to book rides, check trip status, or cancel reservations...

https://www.metro-magazine.com/10246522/floridas-psta-teams-with-spare-to-launch-ai-powered-call-system
Categories: New Mobility, Paratransit, Technology
SEPTA, MetroLink Tulsa Redefine Paratransit Through RideCo Partnership

With SEPTA Access in Philadelphia and LinkAssist in Tulsa, both agencies partnered with RideCo to transform outdated systems into cutting-edge, AI-powered...

https://www.metro-magazine.com/10246241/septa-metrolink-tulsa-redefine-paratransit-through-rideco-partnership
Categories: Management, New Mobility, Paratransit
WeDriveU’s President/CEO Erick Van Wagenen Talks

Erick Van Wagenen, president and CEO of WeDriveU, recently appeared on an episode of METROspectives for a candid discussion about the company’s evolving...

https://www.metro-magazine.com/10246131/wedriveus-president-ceo-erick-van-wagenen-talks
Categories: Paratransit, Technology
Boston's MBTA, AlphaRoute Redefine Paratransit Efficiency with NDSP Optimization Breakthrough

Because of the increase in efficiency, cost savings, and more, the MBTA and AlphaRoute have won one of METRO’s Innovative Solutions Awards for Paratransit.

https://www.metro-magazine.com/10245986/bostons-mbta-alpharoute-redefine-paratransit-efficiency-with-ndsp-optimization-b
Categories: Bus, Management, Paratransit, Rail
San Diego MTS Ridership Continues Growth

The transit agency recorded 81,181,071 boardings during Fiscal Year 2025 (July 2024–June 2025), a 7.1% increase from the 75,663,343 trips taken in Fiscal...

https://www.metro-magazine.com/10246085/san-diego-mts-ridership-continues-growth
Categories: New Mobility, Paratransit
Minneapolis' Metro Mobility Taps UZURV for On-Demand Paratransit Service

Metro Mobility is the paratransit service for the Twin Cities metropolitan area, including the cities of Minneapolis and St. Paul and surrounding...

https://www.metro-magazine.com/10246037/minneapolis-metro-mobility-taps-uzurv-for-on-demand-paratransit-service
Categories: Bus, Paratransit, Technology
Michigan Transit Agencies Run Nearly 500 Buses on Propane Autogas

With approximately 500 propane transit buses now deployed across more than 15 agencies statewide, Michigan is driving advancements in mobility while...

https://www.metro-magazine.com/10245937/michigan-transit-agencies-run-nearly-500-buses-on-propane-autogas
Categories: Paratransit
Waev Launches New ADA-Compliant Vehicle

Waev’s new GEM WAV combines ADA-compliant accessibility with electric mobility, offering a versatile, low-speed transportation option for communities,...

https://www.metro-magazine.com/10245905/tk
Categories: Bus, New Mobility, Paratransit, Technology, Zero Emissions
Biz Briefs: A New Paratransit Launch, Nova in Calgary, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10245741/biz-briefs-a-new-paratransit-launch-nova-in-calgary-and-more
Categories: Bus, Management, New Mobility, Paratransit, Rail, Technology
METRO Announces 2025 Innovative Solutions Award Winners

This year’s award winners helped improve efficiency by replacing outdated systems, create better mobility options for passengers, and much more.

https://www.metro-magazine.com/10245214/metro-announces-2025-innovative-solutions-award-winners
Categories: Bus, Management, New Mobility, Paratransit
MV Transportation at 50: A Legacy of Purpose and a Future Driven by Innovation

To mark MV’s 50th anniversary, METRO Magazine sat down with Gary Coles, the company’s chief customer success officer, to discuss how MV honors its founding...

https://www.metro-magazine.com/10245143/mv-transportation-at-50-a-legacy-of-purpose-and-a-future-driven-by-innovation
Categories: Bus, Management, Paratransit, Rail
New York MTA Riders Report Best-Ever Subway Satisfaction in Spring 2025 Survey

More than half of subway customers, 57%, are satisfied with the subway overall, up from 49% in Fall 2024. This marks the highest level of overall...

https://www.metro-magazine.com/10244683/new-york-mta-riders-report-best-ever-subway-satisfaction-in-spring-2025-survey
Categories: Bus, Management, Paratransit, Rail
MBTA, WMATA Unveil Major Infrastructure Upgrades

Both projects reflect a growing effort to modernize transit systems for enhanced accessibility, improved safety, and long-term resilience.

https://www.metro-magazine.com/10244109/mbta-wmata-unveil-major-infrastructure-upgrades
Categories: Bus, Management, Paratransit
TAPTCO ‘Recreates’ Safety Leadership Training Course for Transit, Paratransit Ops

The Safety Leadership Course is an advanced educational course for all levels of leadership and can be delivered online or from a thumb drive. The course...

https://www.metro-magazine.com/10243595/taptco-recreates-safety-leadership-training-course-for-transit-paratransit-ops
Categories: Paratransit
GoGoGrandparent Reports Record Ridership Growth in San Francisco Bay Area

Older adults across the Bay Area are gaining greater independence through nearly 14,000 subsidized rides provided by GoGoGrandparent, a service helping...

https://www.metro-magazine.com/10243353/gogograndparent-reports-record-ridership-growth-in-san-francisco-bay-area
Categories: Bus, Management, Paratransit
Transdev Partners with California’s Monterey-Salinas Transit to Launch Enhanced Transit Services

The agreement, which includes a five-year base contract, reflects a shared commitment to delivering safe, efficient, and technology-forward mobility...

https://www.metro-magazine.com/10243041/transdev-partners-with-californias-monterey-salinas-transit-to-launch-enhanced-t
Categories: Bus, Motorcoach, New Mobility, Paratransit, Technology
CATS Invests in Rider Experience with Safer, Smarter Transit Fleet

This multi-million-dollar investment reflects a strategic response to passenger demands for a modern, reliable, accessible public transportation system.

https://www.metro-magazine.com/10242996/cats-invests-in-rider-experience-with-safer-smarter-transit-fleet
Categories: Bus, Paratransit, Rail, Technology
Frontrunner Delivers 1,000th Bus, Stadler ATL Signaling Facility Top Biz Briefs

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10242852/fronrunners-delivers-1-000th-bus-stadler-atl-signaling-facility-top-biz-briefs
Categories: Bus, Management, New Mobility, Paratransit
CTAA/CALACT Expo Brings Transit Leaders Together for Innovation and Mobility Solutions

The associations recently co-located their conferences in San Diego.

https://www.metro-magazine.com/10242390/ctaa-calact-expo-2025-in-pictures
Categories: New Mobility, Paratransit
California’s San Mateo County TA Awards $83M to Boost Transit Access, Connectivity

The investments, approved at the TA’s June board meeting, aim to reduce traffic congestion, improve regional connectivity, and expand equitable...

https://www.metro-magazine.com/10242321/californias-san-mateo-county-ta-awards-83m-to-boost-transit-access-connectivity
Categories: Bus, Paratransit, Technology
Propane Autogas Makes the Case for Clean, Cost-Effective Fleet Operations

Fleet operators looking for reliable, low-emission, and budget-friendly fuel solutions got a deep dive into propane autogas during METRO Magazine’s recent...

https://www.metro-magazine.com/10242229/propane-autogas-makes-the-case-for-clean-cost-effective-fleet-operations
Categories: Management, Paratransit, Rail
Consultant Q&A: AECOM's Diane Cowin on Planning, Innovation, and the Future of Transit

As Transit Market Leader for the Americas, she brings deep expertise in federal funding strategy, ESG-focused development, and equity-centered leadership.

https://www.metro-magazine.com/10242193/consultant-qa-aecoms-diane-cowin-on-planning-innovation-and-the-future-of-transi
Categories: Bus, Motorcoach, Paratransit, Security and Safety
New Guide Helps Public Transit, Motorcoach Fleets Prepare for Emergencies Before Disaster Strikes

A new industry guide arms transit and motorcoach fleet managers with the tools and strategies they need to safeguard operations, passengers, and personnel...

https://www.metro-magazine.com/10242021/new-guide-helps-public-transit-motorcoach-fleets-prepare-for-emergencies-before-disaster-strikes
Categories: Bus, New Mobility, Paratransit, Rail, Technology
Biz Briefs: TRC Moves into D.C. and Much More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

https://www.metro-magazine.com/10241659/biz-briefs-trc-moves-into-d-c-and-much-more
Categories: Bus, New Mobility, Paratransit
Rural Minnesota's Arrowhead Transit Set to Launch Nation’s Largest Rural Redesign

Officials said the initiative, developed through extensive community engagement and driven by equity, accessibility, and service quality, represents one of...

https://www.metro-magazine.com/10241615/rural-minnesotas-arrowhead-transit-set-to-launch-nations-largest-rural-redesign
Categories: Bus, Management, New Mobility, Paratransit
Transit Ridership Outgrows Driving in Vancouver Region

The agency reported that in 2024, Metro Vancouver recorded 7.7 million more transit trips than in 2023 — a 3% year-over-year increase, outpacing a modest 1%...

https://www.metro-magazine.com/10241239/transit-ridership-outgrows-driving-in-vancouver-region


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