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Categories: Digital, F&I, Showroom
Digital Sales Are Stress-Free at Subaru of Puyallup

Two years ago, Chris Brown went looking for a way to facilitate sales, trade-ins, and financing for car buyers who prefer to shop online. Today, his...

https://www.fi-magazine.com/356746/digital-sales-are-stress-free-at-subaru-of-puyallup
Categories: Dealer Ops, F&I

The new extended ‘bumper-to-bumper’ warranty isn’t designed to act like a dealer-offered service contract. Repairs can be completed without filing a claim...

https://www.fi-magazine.com/350960/gm-rolls-out-optional-extended-warranty
Categories: Dealer Ops, F&I
Calif. Board: GM Violated State Law in Attempting to Cancel Dealer's Franchise

In an Aug. 13 ruling, the California New Motor Vehicle Board sided with Folsom Chevrolet in a case that calls into question the way General Motors and other...

https://www.fi-magazine.com/351052/calif-board-gm-violated-state-law-in-attempting-to-cancel-dealers-franchise
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training
Hyundai, Acura Take Top Honors in KBB’s ‘5-Year Cost to Own’ Awards

The firm named Hyundai as the brand with the lowest cost to own and Acura as the lowest cost luxury brand. Top vehicles were selected in 22 categories.

https://www.fi-magazine.com/323713/hyundai-acura-take-top-honors-in-kbbs-5-year-cost-to-own-awards
Categories: Auto Finance, Compliance, Digital, F&I
Perfect Storm

Industry Summit’s executive panel convened to discuss and debate the effects of Hurricane Harvey, the status of the used-car and subprime markets, the GM...

https://www.fi-magazine.com/311087/perfect-storm
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training
KBB: September’s Avg. New-Vehicle Price Up $144 From a Year Ago

New-car affordability continued to be a challenge for car buyers, with the average transaction price closing in on $35,000 in September.

https://www.fi-magazine.com/323468/kbb-septembers-avg-new-vehicle-price-up-144-from-a-year-ago
Categories: Auto Finance, Compliance, Digital, F&I
Industry Reacts to GM's Disclosure Policy

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the...

https://www.fi-magazine.com/311058/industry-reacts-to-gms-disclosure-policy
Categories: Compliance, Dealer Ops, F&I
Attorneys to Tackle GM Product Policy at PALS 2017

In a surprise addition to the P&A Leadership Summit agenda, Matthew Bartle and David Marcus of Bartle & Marcus LLC will address General Motors’ recent...

https://www.fi-magazine.com/323397/attorneys-to-tackle-gm-product-policy-at-pals-2017
Categories: Auto Finance, Compliance, Dealer Ops, F&I
GM: Dealers Must Disclose Non-GM Parts, Service Contracts

General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the...

https://www.fi-magazine.com/323386/gm-dealers-must-disclose-non-gm-parts-service-contracts
Categories: Dealer Ops, Digital, F&I

Chevrolet-Buick-GMC and Cadillac Protection is now onboarding and training GM’s U.S. dealers on MaximTrak’s Digital F&I Retailing Suite, which consists of...

https://www.fi-magazine.com/323353/gms-protection-coverage-group-selects-maximtraks-digital-fi-solutions
Categories: Dealer Ops, F&I

In a verdict that took less than an hour to decide, a Houston Jury found that a General Motors ignition switch in a 2007 Saturn Sky did not cause a 2011...

https://www.fi-magazine.com/322577/jury-clears-gm-in-texas-ignition-switch-trial
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training

Fueled by domestic brands and the sale of trucks and SUVs, the average price for a new vehicle in June increased 2% from a year to $33,652, according to...

https://www.fi-magazine.com/322457/kbb-average-transaction-price-rises-in-june
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training

Kia ended the 27-year reign of premium brands by ranking highest among all nameplates in J.D. Power’s annual study. Overall, new-vehicle quality improved...

https://www.fi-magazine.com/322438/j-d-power-initial-quality-shows-largest-improvement-in-seven-years
Categories: F&I

General Motors Co. has named Tony Francavilla as vice president of global quality, according to a company announcement. In this role, he will be responsible...

https://www.fi-magazine.com/322411/general-motors-names-new-vice-president-of-global-quality
Categories: Auto Finance, Dealer Ops, F&I, Showroom, Training

General Motors should gain market share by replacing 88% of its light-duty lineup by 2020, while Volkswagen and Korean automakers are relying too heavily on...

https://www.fi-magazine.com/322343/gm-replacing-88-of-lineup-by-2020
Categories: Auto Finance, Dealer Ops, Digital, F&I, Showroom, Training

General Motors responded on Friday to legal concerns raised in a Feb. 8 letter from the California New Car Dealers Association. The automaker said it is not...

https://www.fi-magazine.com/322184/california-dealers-question-legality-of-gms-online-sales-portal
Categories: Dealer Ops, F&I

The automaker Factory Pre-Owned Collection portal is now live. The site, which will open up the automaker's remarketing channel to consumers, contains more...

https://www.fi-magazine.com/322156/gms-online-used-car-purchasing-site-goes-live
Categories: Auto Finance, Compliance, Dealer Ops, Digital, F&I, Showroom, Training

The regulator said the three companies agreed to settle its charges that they failed to disclose that some certified pre-owned vehicles were subject to open...

https://www.fi-magazine.com/322134/gm-jim-koons-and-lithia-settle-ftcs-complaints-regarding-cpo-claims
Categories: Auto Finance, Dealer Ops, Digital, F&I, Fixed Ops, Showroom, Training
GM to Launch Online Shopping Portal for Low-Mileage Used Cars

General Motors' decision to open up its remarketing channel to consumers through an online car-buying portal may give dealers pause, but officials said the...

https://www.fi-magazine.com/322106/gm-to-launch-online-shopping-portal-for-low-mileage-used-cars
Categories: F&I

New-vehicle sales for 2015 totaled 17.5 million units, with the industry closing out the year with December sales of 1.6 million units, according to...

https://www.fi-magazine.com/322097/2015-new-vehicle-sales-reaches-17-5-million-units
Categories: Auto Finance, Compliance, Dealer Ops, Digital, F&I, Showroom, Training

The General Motors Board of Directors has unanimously elected Mary Barra as its next chairman, effective immediately. She succeeds Theodore Solso, who will...

https://www.fi-magazine.com/322086/mary-barra-named-new-chairman-of-gm
Categories: Auto Finance, Dealer Ops, F&I

GM Financial's transformation from subprime finance source to GM's captive finance company continued in the second quarter, with GM new-vehicle loans and...

https://www.fi-magazine.com/321811/gm-financials-penetration-of-gm-retail-sales-grows-globally-in-q2
Categories: F&I

General Motors told its dealers on Wednesday that it is cutting service visits on its free maintenance program and is rolling back coverage terms on its...

https://www.fi-magazine.com/321534/gm-announces-modifications-to-powertrain-warranty-maintenance-program
Categories: Dealer Ops, F&I

November total light vehicle sales increased 4.6% from a year ago to more than 1.3 million units. The industry SAAR was also up significantly from a year...

https://www.fi-magazine.com/321334/november-sales-pace-at-17-20-million-unit-annual-rate
Categories: Dealer Ops, F&I

General Motors has announced a strategic realignment that will establish Cadillac as a separate business unit. In addition, the new Cadillac organization...

https://www.fi-magazine.com/321189/cadillac-becomes-separate-business-unit
Categories: Dealer Ops, F&I

In August, the estimated average transaction price for light vehicles in the United States was $32,495, according to the vehicle valuation source. New-car...

https://www.fi-magazine.com/321155/new-car-transaction-prices-jump-3-in-august-kbb-reports
Categories: Dealer Ops, F&I

July sales totaled 1.435 million units, according to the firm. It put the July SAAR at 16.48 million units, up from 15.76 million in July 2013 but down from...

https://www.fi-magazine.com/321105/july-new-vehicle-sales-increase-5-in-july-autodata-reports
Categories: F&I

Fifty percent of new-car shoppers think GM is a different company today compared to five years ago, while only 24% of new-car shoppers believe the ‘old’ GM...

https://www.fi-magazine.com/321087/kbb-car-shoppers-confident-in-new-gm
Categories: Dealer Ops, F&I

General Motors is bringing back closed sales to Manheim Arena Illinois and Manheim Pennsylvania. These sales are designed to help GM dealerships build their...

https://www.fi-magazine.com/321062/gm-brings-closed-sales-back-to-two-manheim-facilities
Categories: F&I

Total light vehicle sales in June rose 1.2% from a year ago to 1.42 million units, even with two fewer selling days on the calendar. The month’s 16.98...

https://www.fi-magazine.com/321039/june-sales-top-a-year-ago-despite-fewer-selling-days
Categories: Dealer Ops, F&I

Concerns over GM and other recalled vehicles drove shoppers to Asian and European models in June, according to data from CNW Research.

https://www.fi-magazine.com/321027/cnw-recalls-impact-used-car-sales-in-june
Categories: F&I

The industry SAAR jumped to 16.77 million units, up from last May’s 15.48 million-unit rate and last month’s 16.04 million-unit SAAR.

https://www.fi-magazine.com/320976/total-light-vehicle-sales-increase-11-4-in-may-autodata-reports
Categories: F&I

The weather cleared in time to drive up April sales by 4.1% from a year ago. April’s SAAR was 16.04 million, up from March’s SAAR but down from a year ago.

https://www.fi-magazine.com/320923/april-sales-up-4-1-autodata-reports
Categories: F&I

The spring thaw helped new-vehicle sales rebound in March, with the seasonally adjusted annual rate rising from last March’s 15.3 million rate to 16.4 million.

https://www.fi-magazine.com/320854/industry-records-1-4-sales-increase-in-march
Categories: F&I

Vehicle OEMs are hopeful for a sales rebound after winter storms pushed down sales in late January. According to Autodata, both the industry SAAR and total...

https://www.fi-magazine.com/320741/carmakers-blame-sales-declines-on-bad-weather
Categories: F&I
GM Selects Hill as Vice President of U.S. Sales, Service

General Motors has selected Steve Hill to succeed Alan Batey as vice president of U.S. sales and service. The company also announced that Tim Turvey will...

https://www.fi-magazine.com/320679/gm-selects-hill-as-vice-president-of-u-s-sales-service
Categories: F&I

The Women’s Automotive Association International has named Maureen LaFontaine, Christina Schrank, Alison Spitzer and Liz Wetzel as recipients of the 2014...

https://www.fi-magazine.com/320682/nacs-schrank-among-2014-spirit-of-leadership-honorees
Categories: F&I

December sales were in line with last year’s total, while annual sales increased nearly 8% to 15.6 million units.

https://www.fi-magazine.com/320655/automakers-post-big-gains-in-2013-sales
Categories: F&I

This year’s conference will feature Patrice Ficklin, assistant director of the CFPB’s Office of Fair Lending, as well as a candid discussion between...

https://www.fi-magazine.com/320639/compliance-technology-to-headline-vehicle-finance-conference
Categories: F&I

Mary Barra was elected as GM’s new CEO by the company’s board of directors. She will replace Dan Akerson, who will retire on Jan. 15, 2014.

https://www.fi-magazine.com/320589/mary-barra-to-replace-retiring-akerson-as-gm-ceo
Categories: F&I

General Motors is said to be set to sell its stake in Ally Financial, which is majority owned by U.S. taxpayers, Bloomberg reports.

https://www.fi-magazine.com/320582/bloomberg-gm-to-sell-ally-financial-stake
Categories: F&I

Not only is the number of vehicles on the road today at its highest level since 2008, the average age of the current fleet increased a full year from four...

https://www.fi-magazine.com/320528/experian-number-of-vehicles-on-the-road-at-highest-level-since-2008
Categories: F&I

GM Financial reported this week a decrease of about $200 million in North American consumer loan originations for the quarter. But there’s a reason for...

https://www.fi-magazine.com/320516/gm-financial-resists-market-share-race
Categories: F&I

According to the latest monthly report from the Government Accountability Office, General Motors might not have regained its competitiveness in the market...

https://www.fi-magazine.com/320522/gao-gm-continues-to-face-challenges-with-competitiveness
Categories: F&I

Toyota’s captive finance arm has been able to draw a wider range of customers through no-interest loans and low-cost leases, thanks to its automaker’s...

https://www.fi-magazine.com/320510/tfs-gives-toyota-leg-up-on-gm-ford
Categories: F&I

Capital One, Mastercard and General Motors are extending their relationship with the launch of the new GM Card, which offers rewards consumers can use...

https://www.fi-magazine.com/320493/gm-capital-one-extend-partnership-launch-rewards-card
Categories: Dealer Ops, F&I

General Motors plans to roll out its Shop-Click-Drive program to all of its dealers by the end of the year. The voluntary program allows dealership...

https://www.fi-magazine.com/320478/gm-to-allow-consumers-to-buy-cars-online
Categories: F&I

Manufacturers attribute the drop in the SAAR to fewer selling days in September and Labor Day sales being included in August sales totals. One manufacturer...

https://www.fi-magazine.com/320465/septembers-saar-second-lowest-of-2013
Categories: F&I

Heavy farm equipment manufacturers won temporary exemption from New Hampshire’s newly amended Dealer Bill of Rights, days before it was to take effect on...

https://www.fi-magazine.com/320450/judge-partially-blocks-n-h-dealer-protection-bill-gm-drops-state-dealer-incentiv
Categories: F&I

In response to an invitation from General Motors Co., the trade organization discussed several pressing industry and dealer issues with the automaker’s...

https://www.fi-magazine.com/320396/nada-meets-with-gm-board-of-directors


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