When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

October numbers make for six months of relatively flat average monthly cost.

Study recommends lenders help consumers bridge any financial gaps they’re facing.

Trend was more pronounced for the segment than for property insurance.

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.

Q3 numbers show that the sector is moving toward normality.

Conditions improved in October across the board, though some measures are still down from prepandemic levels, Cox says.

If you haven’t heard of or inconsistently use the save-a-deal approach, you’re missing out on a lot of profit.

J.D. Power survey finds repair times have improved but premiums are up. There’s also room for improvement on communication during the process.

Study finds overall average rate steady across the country, though some states suffered large increases.