The new frontier of used-vehicle acquisition and F&I's pivotal role

Study finds rising premiums burdensome, and many drivers have done without it.

Many, including longtime policy holders, search for better deals.

It’s what you do with your available tools that really matters.

Q2 activity led by credit unions. Average industrywide monthly payment still rises.

The budget-based close in an inflation-era showroom

Performance and profits start with people chosen and led the right way.

Shopping surge for better premiums seen, even among longtime policy holders

Paint pictures of need for customers, and they’ll be much more likely to buy protection.

EV tires happen to be a perfect gateway to other sales as adoption grows.