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No stylist is perfect, but handling a client complaint with professionalism and offering solutions can turn a negative into a positive.
https://www.modernsalon.com/1093693/how-to-handle-a-client-complaint-or-fix-a-service-issue
If you want to sound nerdy to your next science-inclined client or you’ve just gotten a little hazy on the chemistry of hair, read on for a quick run down!
https://www.modernsalon.com/1093688/hair-science-101-chemistry-of-hair
My name’s Ambika, and I’m the founder of DEVANE, my new luxury wellness company based on the timeless knowledge called Ayurveda. And yes, I’m here to tell...
https://www.modernsalon.com/1093663/five-steps-to-change-your-karma
By consistently enforcing these policies, you establish a professional and reliable system that minimizes last-minute cancellations, protects your revenue,...
https://www.modernsalon.com/1093604/how-to-minimize-no-shows-and-cancellations
The Professional Beauty Association (PBA) announced the Beacon Class of 2025, the newest group of emerging talent poised to shape the future of the...
https://www.modernsalon.com/1093600/the-professional-beauty-association-announces-its-beacon-class-of-2025
While liability claims might not be the first thing you think of when starting your hairstyling journey, it’s crucial to be aware of the common insurance...
https://www.modernsalon.com/1093566/the-top-hair-stylist-insurance-claims
We're sharing this refresher on the Anatomy of Hair as part of our MODERN SALON 101 series, a focus on the fundamentals. Because no matter how long you’ve...
https://www.modernsalon.com/1093376/hair-science-101-anatomy-of-hair
At Premiere Anaheim on February 23rd, MODERN SALON's Anne Moratto moderated a panel discussion around the importance of establishing healthy boundaries in...
https://www.modernsalon.com/1093333/the-beauty-of-boundaries-a-panel-discussion
Barbershops have always been more than a place to get a haircut and a shave. They are community spaces, and Steven Wren, a Wahl Pro Educator and barber,...
https://www.modernsalon.com/1093314/the-power-and-importance-of-black-barbershops
Choosing your own shears after graduating from cosmetology school can be tricky - and a big investment. Sam Villa ArTeam Member Jesse Linares shares his...
https://www.modernsalon.com/1093118/how-to-upgrade-from-school-shears