Categories: F&I, Training

Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside...

https://www.fi-magazine.com/363798/serve-help-solve

Categories: Dealer Ops, Sales, Showroom

It is critical to look at what happens with your sales team once a lead is submitted. Meet the consumers where they are and you’ll see the sales roll in.

https://www.fi-magazine.com/363629/leads-new-value-different-strategy

Categories: Dealer Ops, F&I, Sales

While age and demographics can give you a good starting point for selling, they won’t tell you everything. Knowing more about your customer is a major...

https://www.fi-magazine.com/363423/data-driven-tips-for-selling-to-customers-from-gen-z-to-baby-boomers

Categories: Compliance, Industry

As car shoppers enter their personal information in web forms in search of the best offer, it’s important for dealers to have clear guidelines on data they...

https://www.fi-magazine.com/363167/data-privacy-in-automotive-how-the-ccpa-will-impact-the-industry

Categories: F&I

You need to always be on the lookout for the next opportunity in your store where you can add value. Spend your time crafting your pitch and building your...

https://www.fi-magazine.com/363165/the-squirrel-doesnt-get-all-its-nuts-from-one-tree

Categories: Dealer Ops, Digital

Mobile auction network hosts 45 sales per month, with dealers averaging a 63% sales efficiency rate based on Manheim data.

https://www.fi-magazine.com/363141/manheim-expands-its-mobile-auction-network-local-inventory

Categories: Digital, Industry, Product & Technology

Considering the dealer’s ‘new’ reality with their customers, how can F&I providers and agents help their dealer-clients uniquely solve a significant problem...

https://www.agent-entrepreneur.com/363131/whats-your-currency-in-the-new-reality

Categories: Dealer Ops

With proper strategies in place, dealers can better leverage today’s advanced target-marketing resources to make the most of their holiday shopping...

https://www.autodealertodaymagazine.com/363126/the-latest-target-marketing-resources-can-improve-the-effectiveness-of-your-holi

Categories: F&I, Sales, Training

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

https://www.fi-magazine.com/363111/sell-the-experience

Categories: Dealer Ops, Fixed Ops, Industry, Sales, Showroom

Black Book recently published an update to their weekly COVID-19 Market Insights.

https://www.fi-magazine.com/363020/covid-19-market-insights-1