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Categories: Digital, Fixed Ops, Industry
Study: Tech Helps Dealers Build Service Loyalty

The second phase of Cox Automotive’s 2018 Service Industry Study offers new insights into consumer preferences and illustrates the need for and benefits of...

http://www.providers-administrators.com/355460/study-tech-helps-dealers-build-service-loyalty
Categories: Digital, Fixed Ops, Industry
Study: Tech Helps Dealers Build Service Loyalty

The second phase of Cox Automotive’s 2018 Service Industry Study offers new insights into consumer preferences and illustrates the need for and benefits of...

https://www.agent-entrepreneur.com/355460/study-tech-helps-dealers-build-service-loyalty
Categories: Digital, Fixed Ops, Product & Technology
Zurich Debuts Tablet-Based Scanner

The Zurich ZRPRO is a professional-grade, Android tablet-based scanner designed to offer sophisticated diagnostics at a reasonable price.

https://www.fi-magazine.com/355442/zurich-debuts-tablet-based-scanner
Categories: Digital, Fixed Ops, Product & Technology
Zurich Debuts Tablet-Based Scanner

The Zurich ZRPRO is a professional-grade, Android tablet-based scanner designed to offer sophisticated diagnostics at a reasonable price.

http://www.providers-administrators.com/355442/zurich-debuts-tablet-based-scanner
Categories: Digital, Fixed Ops, Product & Technology
Zurich Debuts Tablet-Based Scanner

The Zurich ZRPRO is a professional-grade, Android tablet-based scanner designed to offer sophisticated diagnostics at a reasonable price.

https://www.agent-entrepreneur.com/355442/zurich-debuts-tablet-based-scanner
Categories: Digital, Fixed Ops, Industry

Valvoline’s new Auto Career Accelerator recruiting platform was designed to connect auto dealers and other service business owners with qualified technicians.

http://www.providers-administrators.com/355441/valvoline-to-launch-service-tech-job-site
Categories: Digital, Fixed Ops, Industry

Valvoline’s new Auto Career Accelerator recruiting platform was designed to connect auto dealers and other service business owners with qualified technicians.

https://www.agent-entrepreneur.com/355441/valvoline-to-launch-service-tech-job-site
Categories: Digital, Fixed Ops, Industry

Valvoline’s new Auto Career Accelerator recruiting platform was designed to connect auto dealers and other service business owners with qualified technicians.

https://www.fi-magazine.com/355441/valvoline-to-launch-service-tech-job-site
Categories: Compliance, Fixed Ops, Industry
Whistleblower: Kia Ignoring True Cause of Vehicle Fires

A former Kia Motors America employee claims to have identified the probable cause of a series of noncollision vehicle fires and says his concerns were...

https://www.fi-magazine.com/355399/whistleblower-kia-ignoring-true-cause-of-vehicle-fires
Categories: Compliance, Fixed Ops, Industry
Whistleblower: Kia Ignoring True Cause of Vehicle Fires

A former Kia Motors America employee claims to have identified the probable cause of a series of noncollision vehicle fires and says his concerns were...

https://www.agent-entrepreneur.com/355399/whistleblower-kia-ignoring-true-cause-of-vehicle-fires
Categories: Compliance, Fixed Ops, Industry
Whistleblower: Kia Ignoring True Cause of Vehicle Fires

A former Kia Motors America employee claims to have identified the probable cause of a series of noncollision vehicle fires and says his concerns were...

http://www.providers-administrators.com/355399/whistleblower-kia-ignoring-true-cause-of-vehicle-fires
Categories: F&I, Fixed Ops, Industry
GWC Appoints Huber Product Strategy Manager

Andrew Huber has joined GWC Warranty as the service contract provider’s product strategy manager.

https://www.autodealertodaymagazine.com/355363/gwc-appoints-huber-product-strategy-manager
Categories: F&I, Fixed Ops, Industry
GWC Appoints Huber Product Strategy Manager

Andrew Huber has joined GWC Warranty as the service contract provider’s product strategy manager.

https://www.agent-entrepreneur.com/355363/gwc-appoints-huber-product-strategy-manager
Categories: F&I, Fixed Ops, Industry
GWC Appoints Huber Product Strategy Manager

Andrew Huber has joined GWC Warranty as the service contract provider’s product strategy manager.

http://www.providers-administrators.com/355363/gwc-appoints-huber-product-strategy-manager
Categories: Compliance, Fixed Ops, Industry
Toyota to Install Non-Takata Airbag Parts in 65,000 Vehicles

Toyota dealers are preparing for a second recall of 65,000 Corollas, Sequoias, Tundras, and Lexus SCs fitted with replacement Takata airbag inflators that...

https://www.fi-magazine.com/355325/toyota-to-install-non-takata-airbag-parts-in-65-000-vehicles
Categories: Compliance, Fixed Ops, Industry
Toyota to Install Non-Takata Airbag Parts in 65,000 Vehicles

Toyota dealers are preparing for a second recall of 65,000 Corollas, Sequoias, Tundras, and Lexus SCs fitted with replacement Takata airbag inflators that...

http://www.providers-administrators.com/355325/toyota-to-install-non-takata-airbag-parts-in-65-000-vehicles
Categories: Fixed Ops, Industry, Showroom
Mazda, Hyundai Lead Repair Affordability Rankings

CarMD’s 2018 Vehicle Health Index finds Mazda was the most affordable brand to repair and the 2017 Hyundai Tucson registered the lowest average check-engine...

https://www.fi-magazine.com/355292/mazda-hyundai-lead-repair-affordability-rankings
Categories: Fixed Ops, Industry, Showroom
Mazda, Hyundai Lead Repair Affordability Rankings

CarMD’s 2018 Vehicle Health Index finds Mazda was the most affordable brand to repair and the 2017 Hyundai Tucson registered the lowest average check-engine...

http://www.providers-administrators.com/355292/mazda-hyundai-lead-repair-affordability-rankings
Categories: Fixed Ops, Industry, Showroom
Mazda, Hyundai Lead Repair Affordability Rankings

CarMD’s 2018 Vehicle Health Index finds Mazda was the most affordable brand to repair and the 2017 Hyundai Tucson registered the lowest average check-engine...

https://www.agent-entrepreneur.com/355292/mazda-hyundai-lead-repair-affordability-rankings
Categories: Fixed Ops, Showroom
AAA: Your Customers Need New Headlights

Dealers seeking an end-of-year boost in service revenue should focus on deteriorated headlights, which produced 80% less light in new tests conducted by AAA.

https://www.fi-magazine.com/355282/aaa-your-customers-need-new-headlights
Categories: Awards, Fixed Ops
TechForce Awards to Honor Technicians Who ‘Rock’

The TechForce Foundation is accepting nominations for an awards program designed to recognize auto technicians for professionalism and community service.

https://www.agent-entrepreneur.com/354095/techforce-awards-to-honor-technicians-who-rock
Categories: Awards, Fixed Ops
TechForce Awards to Honor Technicians Who ‘Rock’

The TechForce Foundation is accepting nominations for an awards program designed to recognize auto technicians for professionalism and community service.

http://www.providers-administrators.com/354095/techforce-awards-to-honor-technicians-who-rock
Categories: Awards, Fixed Ops
TechForce Awards to Honor Technicians Who ‘Rock’

The TechForce Foundation is accepting nominations for an awards program designed to recognize auto technicians for professionalism and community service.

https://www.fi-magazine.com/354095/techforce-awards-to-honor-technicians-who-rock
Categories: F&I, Fixed Ops, Industry, Training

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to...

https://www.autodealertodaymagazine.com/353820/efg-dealers-need-bridge-from-fi-to-service
Categories: F&I, Fixed Ops, Industry, Training

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to...

https://www.agent-entrepreneur.com/353820/efg-dealers-need-bridge-from-fi-to-service
Categories: F&I, Fixed Ops, Industry, Training

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to...

http://www.providers-administrators.com/353820/efg-dealers-need-bridge-from-fi-to-service
Categories: Digital, Fixed Ops, Industry
Enrollment Soars for GM Collision Repair Network

General Motors announced that nearly 1,000 dealers and other repair facility operators have enrolled in the OEM’s Collision Repair Network, far exceeding...

https://www.fi-magazine.com/353637/enrollment-soars-for-gm-collision-repair-network
Categories: Digital, Fixed Ops, Industry
Enrollment Soars for GM Collision Repair Network

General Motors announced that nearly 1,000 dealers and other repair facility operators have enrolled in the OEM’s Collision Repair Network, far exceeding...

http://www.providers-administrators.com/353637/enrollment-soars-for-gm-collision-repair-network
Categories: Fixed Ops, Industry, Showroom
AAA: Enhanced Safety Enhances Repair Costs

A new AAA study finds the presence of an advanced driver-assist safety system can add an extra $3,000 in collision repair costs.

http://www.providers-administrators.com/352108/aaa-enhanced-safety-enhances-repair-costs
Categories: Fixed Ops, Industry, Showroom
AAA: Enhanced Safety Enhances Repair Costs

A new AAA study finds the presence of an advanced driver-assist safety system can add an extra $3,000 in collision repair costs.

https://www.fi-magazine.com/352108/aaa-enhanced-safety-enhances-repair-costs
Categories: Digital, Fixed Ops

Vero has released Maintain and Key ID, new technologies designed to enhance service retention and F&I remarketing.

https://www.autodealertodaymagazine.com/350969/vero-launches-maintain-key-id
Categories: Digital, Fixed Ops

Affinitiv has acquired Caldwell & Kerr Enterprises, forming a strategic partnership designed to enhance digital capabilities for a combined customer base.

https://www.autodealertodaymagazine.com/351015/affinitiv-caldwell-kerr-acquisition-creates-full-service-platform
Categories: Digital, Fixed Ops

A new partnership between Auto/Mate and Kimoby was designed to help dealers improve customer communications and CSI scores.

https://www.autodealertodaymagazine.com/351016/auto-mate-integrates-dms-with-kimoby
Categories: F&I, Fixed Ops
Cox Releases Results of Fixed Ops Study

A survey of 3,550 customers and 404 dealership employees offers insights into how the service department experience drives dealership profitability and growth.

https://www.autodealertodaymagazine.com/351031/cox-releases-results-of-fixed-ops-study
Categories: Digital, Fixed Ops
IHS Markit Launches New Solution for Automotive Aftermarket

The newest feature in IHS’s WorldView online aftermarket solutions provides auto dealers and other users a view of what’s happening at the counter in...

https://www.autodealertodaymagazine.com/351039/ihs-markit-launches-new-solution-for-automotive-aftermarket
Categories: Digital, Fixed Ops

Affinitiv has launched a series of free monthly webinars designed to help auto dealers maximize revenue potential.

https://www.autodealertodaymagazine.com/351073/affinitiv-announces-revenue-rescue-webinar-series
Categories: Dealer Ops, Digital, F&I, Fixed Ops
LoJack: Dead Batteries Kill Lead Conversion, Service Retention

A new report from LoJack details how dead batteries and missing inventory can slow the sales process and cost dealers fixed ops revenue.

https://www.autodealertodaymagazine.com/351074/lojack-dead-batteries-kill-lead-conversion-service-retention
Categories: F&I, Fixed Ops
How to Get Retail Rate for Warranty Parts

Pending legislation in California, Colorado, Iowa, and Minnesota will add to the list of states that grant dealers the right to be reimbursed at the retail...

https://www.fi-magazine.com/351177/how-to-get-retail-rate-for-warranty-parts
Categories: F&I, Fixed Ops
Bridget Townsend Joins Rapid Recon

Retail automotive software development expert Bridget Townsend has joined Rapid Recon as vice president of development.

https://www.autodealertodaymagazine.com/351111/bridget-townsend-joins-rapid-recon
Categories: Dealer Ops, F&I, Fixed Ops, Opinion
Opinion: Dealers Must Prepare for Trump Tariffs

Dealers and manufacturers have a major stake in the outcome of the Trump administration’s new tariffs, starting with the pricing of vehicles and parts.

https://www.fi-magazine.com/351171/opinion-dealers-must-prepare-for-trump-tariffs
Categories: F&I, Fixed Ops

Dent Wizard International has acquired Image Auto, a regional provider of recon and wheel repair services.

https://www.autodealertodaymagazine.com/324066/dent-wizard-acquires-image-auto
Categories: Dealer Ops, Digital, Fixed Ops
GoMoto Announces Integration With Autosoft

The software firm's Virtual Service Advisor is now integrated with Autosoft's DMS. GoMoto users can now open repair orders, update customer appointments and...

https://www.autodealertodaymagazine.com/324062/gomoto-announces-integration-with-autosoft
Categories: F&I, Fixed Ops

Vernon ‘Ray’ Branch, founder of fixed ops solutions provider KEEPS Inc., has retired at the end of a 25-year run.

https://www.autodealertodaymagazine.com/324060/keeps-founder-ray-branch-retires
Categories: Dealer Ops, F&I, Fixed Ops

Nicole Cockcroft of Central Florida’s Headquarter Mazda has been named Breakthrough Leader of the Year by Cox Automotive.

https://www.autodealertodaymagazine.com/324016/cox-names-breakthrough-leader-of-the-year
Categories: F&I, Fixed Ops

Zurich introduced comprehensive service sales training led by Steve Shaw, with full-day seminars across the U.S. to begin in July.

https://www.autodealertodaymagazine.com/324014/zurich-adds-service-advisor-training
Categories: F&I, Fixed Ops
Stop Wasting Your Service Manager’s Time

If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your...

https://www.fi-magazine.com/311181/stop-wasting-your-service-managers-time
Categories: F&I, Fixed Ops
Jeep Cherokee Tops 2018 American-Made Index

Four of the top 10 2018 ‘most American’ vehicles in Cars.com’s latest rankings are built by foreign-based factories, but Jeep claimed the No. 1 spot for the...

https://www.autodealertodaymagazine.com/324005/jeep-cherokee-tops-2018-american-made-index
Categories: Auto Finance, Dealer Ops, F&I, Fixed Ops
Michigan Leads Nation in Repair Affordability

CarMD analysts say Michigan remains the most affordable state for ‘check engine’ repairs with an average total light repair cost of $333.

https://www.autodealertodaymagazine.com/324004/michigan-leads-nation-in-repair-affordability
Categories: Compliance, Dealer Ops, Digital, F&I, Fixed Ops, Showroom, Training

Dealers and dealership personnel have recognized 70 companies and individuals in 34 categories in the 2018 Dealers’ Choice Awards.

https://www.autodealertodaymagazine.com/323999/adt-announces-winners-of-2018-dealers-choice-awards
Categories: Digital, F&I, Fixed Ops

Auto dealers are using Vin-UP’s portable scanners and printers to retrieve Kelley Blue Book trade-in values and source pre-owned inventory from customers.

https://www.autodealertodaymagazine.com/323997/vin-up-offers-instant-kbb-values


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