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Categories: Dealer Ops, F&I, Opinion, Showroom, Training
4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes...

https://www.fi-magazine.com/358832/5-ways-training-improves-retention-and-results
Categories: Dealer Ops, Opinion, Showroom
Is Your Store Suffering From Cultural Lag?

Dealers must find a new unique selling proposition in a market driven by highly informed car buyers who already know your price and are more likely to be...

https://www.fi-magazine.com/358803/is-your-store-suffering-from-cultural-lag
Categories: Dealer Ops, Digital, Opinion, Showroom
3 Digital Retailing Myths Debunked

Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena....

https://www.fi-magazine.com/358766/3-digital-retailing-myths-debunked
Categories: Dealer Ops, Digital, F&I, Opinion, Showroom, Training
Why Dealership Staff Fear Digital Retailing (and What to Do About It)

Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job...

https://www.fi-magazine.com/358726/why-dealership-staff-fear-digital-retailing-and-what-to-do-about-it
Categories: Digital, Fixed Ops, Opinion
Data Can Help Dealers Sell More OE Parts

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling...

https://www.fi-magazine.com/358294/data-can-help-dealers-sell-more-oe-parts
Categories: Dealer Ops, F&I, Opinion, Showroom, Training
Report: Customers Want to Buy Insurance at the Dealership

A new DealerPolicy study finds 83% of customers would buy auto insurance as part of their car-buying process — but only 9% were given the opportunity.

https://www.fi-magazine.com/358213/report-customers-want-to-buy-insurance-at-the-dealership
Categories: Compliance, Opinion
Let’s Change One Little Fact …

Hudson explains how requiring out-of-state buyers to transport their own vehicle creates a ‘good fact’ that can help ensure your own state’s laws will...

https://www.fi-magazine.com/357630/lets-change-one-little-fact
Categories: Dealer Ops, Digital, Opinion, Showroom
Opinion: Stop Stocking Vehicles You Can’t Sell

Inventory management expert advises dealers to go against the used-car flow by using online marketing to clear out aging units and inform your stocking...

https://www.fi-magazine.com/357623/stop-stocking-vehicles-you-cant-sell
Categories: Dealer Ops, Opinion, Showroom
5 Tips for Dealer Success in Uncertain Times

Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to...

https://www.fi-magazine.com/357225/5-tips-for-dealer-success-in-uncertain-times
Categories: Compliance, Dealer Ops, Opinion
I Was the Dieselgate Guy. Here’s What I Learned.

The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed,...

https://www.fi-magazine.com/357191/i-was-the-dieselgate-guy-heres-what-i-learned


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