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Special finance guru breaks down his process for desking a deal that works for you, your customer and the finance company. He also delves into lender...
https://www.fi-magazine.com/310305/its-a-win-win-win
If you asked your service manager to list every daily task they complete, you might be embarrassed. Focus their work hours on profit-building and watch your...
https://www.fi-magazine.com/311181/stop-wasting-your-service-managers-time
When managers demonstrate discipline in scheduling, preparing for, and delivering training, sales and F&I professionals develop the skills they need to meet...
https://www.autodealertodaymagazine.com/311172/3-ways-to-improve-training-in-your-store
Auto dealers finally have an answer to a critical compensation question thanks to a 5-4 Supreme Court decision in the Navarro v. Encino Motorcars case.
https://www.autodealertodaymagazine.com/311141/service-advisors-are-exempt-from-overtime-rules
General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and...
https://www.autodealertodaymagazine.com/353985/opinion-gms-new-warranty-may-hurt-not-help-dealers
Expert says salespeople play a critical role in what happens in the F&I office. She lists four ways they can successfully pave the road to back-end sales.
https://www.autodealertodaymagazine.com/310782/perfecting-the-fi-turnover
Successful anti-harassment training requires dealers to acknowledge that some employees simply don’t see the point.
https://www.autodealertodaymagazine.com/311117/end-sexual-harassment-at-your-dealership
Top trainer says it’s time for F&I professionals — particularly the vets — to let go of the past and embrace the changes facing automotive finance and...
https://www.autodealertodaymagazine.com/311175/one-giant-leap-for-fi
Make anti-harassment training stick by creating a program that addresses leadership and accountability, clear policies, compliance training, and reporting...
https://www.autodealertodaymagazine.com/311136/sexual-harassment-4-pillars-of-effective-training
Looking to thin your F&I herd? Advanced analytics prove there are better ways to judge performance than PVR alone.
https://www.autodealertodaymagazine.com/311011/dont-fire-your-best-fi-manager