Expert says building trust and brand loyalty among all customers can be achieved by tailoring the car-buying experience to women.

A simple process can result in big differences in automotive sales.

Kudelski IoT’s RecovR offers key management and vehicle theft protection to help dealerships and consumers recover lost keys and stolen and misplaced vehicles.

Auto journalists around the world picked the electric model as best meeting female consumers’ needs.

Dealer group’s success story shows values like employee loyalty and community service influence customer satisfaction and profitability.

The owner of Jessica Chevrolet plots a future focused on the customer experience at her first automotive dealership.

Years of dedication pay off as the owner of Rick Case Auto Group is named TIME Dealer of the Year.

Growth through acquisition and a focus on people, processes and the customer experience contribute to its business.

The Transformative Power of AI in Connected Vehicles

Laying out a plan to sync up the sales, F&I, and service departments.