David Marsh to lead Customer Care and Aftersales organization, and Jennifer Goforth named executive director of North America Sales, Service and Marketing.

David Marsh to lead Customer Care and Aftersales organization, and Jennifer Goforth named executive director of North America Sales, Service and Marketing.

Companies say dealerships will know not only who checked out the keys but where they are.

Companies say dealerships will know not only who checked out the keys but where they are.

Group to pilot platform by end of the year to to elevate customer experience.

Group to pilot platform by end of the year to to elevate customer experience.

Group to pilot platform by end of the year to to elevate customer experience.

Hard work and managing money well helped auto retail mogul Gregory Jackson build an empire that, three decades on, has a bright future.

Hard work and managing money well helped auto retail mogul Gregory Jackson build an empire that, three decades on, has a bright future.

Hard work and managing money well helped auto retail mogul Gregory Jackson build an empire that, three decades on, has a bright future.

Represent combined 40 years of experience.

The three biggest compliance concerns dealers faced throughout the year.

The three biggest compliance concerns dealers faced throughout the year.

The three biggest compliance concerns dealers faced throughout the year.

According to a recently released report from the Minnesota Auto Dealers Association, DLRdmv has surpassed all other eTitling service providers for 12 months...

According to a recently released report from the Minnesota Auto Dealers Association, DLRdmv has surpassed all other eTitling service providers for 12 months...

According to a recently released report from the Minnesota Auto Dealers Association, DLRdmv has surpassed all other eTitling service providers for 12 months...

President Biden signed into law a nearly $1 trillion infrastructure bill to repair the nation’s aging roads and bridges, upgrade the electrical grid, and...

President Biden signed into law a nearly $1 trillion infrastructure bill to repair the nation’s aging roads and bridges, upgrade the electrical grid, and...

President Biden signed into law a nearly $1 trillion infrastructure bill to repair the nation’s aging roads and bridges, upgrade the electrical grid, and...

Combined sales at the seven major automakers that release monthly results dropped 17% in October. Automakers cite the semiconductor chip shortage and supply...

Combined sales at the seven major automakers that release monthly results dropped 17% in October. Automakers cite the semiconductor chip shortage and supply...

Combined sales at the seven major automakers that release monthly results dropped 17% in October. Automakers cite the semiconductor chip shortage and supply...

Digital auto executive to expand leading online sales platform across industry.

Digital auto executive to expand leading online sales platform across industry.

Digital auto executive to expand leading online sales platform across industry.

The partnership brings RDS’s cutting-edge F&I products, as well as comprehensive training and state-of-the-art technology into the RV market and helps...

The partnership brings RDS’s cutting-edge F&I products, as well as comprehensive training and state-of-the-art technology into the RV market and helps...

The partnership brings RDS’s cutting-edge F&I products, as well as comprehensive training and state-of-the-art technology into the RV market and helps...

Former Star Tribune finance VP Jon Ochetti has joined Outsell as the AI marketing company’s new CFO.

Former Star Tribune finance VP Jon Ochetti has joined Outsell as the AI marketing company’s new CFO.

A record year for dealer participation programs pushed CNA National past the $500 million mark in distributions since the company’s inception.

A record year for dealer participation programs pushed CNA National past the $500 million mark in distributions since the company’s inception.

A record year for dealer participation programs pushed CNA National past the $500 million mark in distributions since the company’s inception.

DealerSocket has been honored with a 2018 North American Customer Service Leadership Award by Frost & Sullivan.

F&I veteran Tony Troussov has launched Mezen Dealer Services, a Minneapolis-based performance improvement company.

F&I veteran Tony Troussov has launched Mezen Dealer Services, a Minneapolis-based performance improvement company.

F&I veteran Tony Troussov has launched Mezen Dealer Services, a Minneapolis-based performance improvement company.

Darwin Automotive has named Allstate Dealer Services a preferred partner for Darwin’s F&I and digital retailing and service menus.

Swapalease.com registered a slight dropoff in credit applications in January, coinciding with the marketplace’s lowest approval rate since May 2018.

Attorneys Matt Bartle and David Marcus will offer a comprehensive review of proprietary agency data types and who can claim ownership of them at a special,...

Allstate Dealer Services and MaximTrak Technologies have entered into a preferred partnership designed to benefit dealers and agents.

Allstate Dealer Services and MaximTrak Technologies have entered into a preferred partnership designed to benefit dealers and agents.

Allstate Dealer Services and MaximTrak Technologies have entered into a preferred partnership designed to benefit dealers and agents.

Dealerbuilt announced the integration of its DMS with SaaS provider Spiffit has been expanded to include sales, service, and accounting.

Auto/Mate Dealership Systems earned a Net Promoter Score of +59, nearly twice the industry average, in its 2018 customer loyalty survey.

A seven-member advisory board will set the agenda for Agent Summit 2019 under the leadership of returning board chair Randy Crisorio.

AutoLoop’s service software solution has earned national recognition in the 2019 Automotive Website Awards.

Kelley Blue Book unveiled new enhancements to its Instant Cash Offer solution, including a new admin tool and consumer-facing condition quiz.

Cox Automotive’s Manheim Express and vAuto Provision mobile apps have been integrated designed to help dealers quickly list vehicles in the wholesale...