A culture shift and ongoing training and coaching help lead dealerships to a successful one.

Along the same lines, New Year's resolutions rarely have staying power, so it's wise to be more intentional via discipline.

A simple cheat sheet that can help you prepare in the likely event that the regulation will take effect.

Auto journalists around the world picked the electric model as best meeting female consumers’ needs.

The involvement of auto industry stakeholders is vital in the ongoing discussion about the broadening scope of right-to-repair laws.

Dealer group’s success story shows values like employee loyalty and community service influence customer satisfaction and profitability.

Fourth-quarter numbers show the consequences of pandemic-era practices.

February metrics continue gradual shift in consumer’s favor.

The owner of Jessica Chevrolet plots a future focused on the customer experience at her first automotive dealership.

Years of dedication pay off as the owner of Rick Case Auto Group is named TIME Dealer of the Year.