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Assuming every service customer will remain blindly loyal to the dealership is a mistake that costs unwitting dealers countless sales.
https://www.autodealertodaymagazine.com/311143/qa-service-does-not-equal-sales
Online appointment-scheduling is a good first step for dealers looking to improve the customer experience in the service lanes.
https://www.autodealertodaymagazine.com/311030/qa-service-retention-is-your-lifeboat
Elizabeth McClung has started a social media campaign aimed at convincing Sterling McCall Toyota to give her a new Tundra to replace an older truck that was...
https://www.fi-magazine.com/323130/houston-woman-demands-new-truck-from-toyota-dealer
Elizabeth McClung has started a social media campaign aimed at convincing Sterling McCall Toyota to give her a new Tundra to replace an older truck that was...
https://www.autodealertodaymagazine.com/323130/houston-woman-demands-new-truck-from-toyota-dealerLithia Motors’ first-quarter results include continued gains in F&I penetrations and revenue, a result the dealer group credits to its aggressive...
https://www.fi-magazine.com/323118/lithia-more-acquisitions-more-fi-moneyLithia Motors’ first-quarter results include continued gains in F&I penetrations and revenue, a result the dealer group credits to its aggressive...
https://www.autodealertodaymagazine.com/323118/lithia-more-acquisitions-more-fi-money
Learn how Mike Esposito changed careers from engineering to auto retail and dealer software.
https://www.autodealertodaymagazine.com/310979/data-control-and-the-dmsThe nation’s fourth-largest auto retailer reported annual and quarterly records for pre-owned sales, F&I gross profit and fixed ops gross profit.
https://www.fi-magazine.com/322977/sonic-reports-recordbreaking-fourth-quarterThe nation’s fourth-largest auto retailer reported annual and quarterly records for pre-owned sales, F&I gross profit and fixed ops gross profit.
https://www.autodealertodaymagazine.com/322977/sonic-reports-recordbreaking-fourth-quarter
As a Master Diagnostic Technician and Toyota Assembly of Champions honoree, Steve Travis has delivered 38 years of service and international recognition to...
https://www.autodealertodaymagazine.com/310885/the-master-at-work