Fears that F&I would fall victim to advancing technology and bad press appear unfounded as the segment continues to perform for dealers and car buyers.

Carvana made a splash in the latest used-car retailer rankings, but analysts say the dealer disruptor is losing too much money and will never turn a profit.

For all its missteps, Tesla Inc. finally found its footing in 2018, eking out a 1.2% market share and renewing concerns shared by established manufacturers...

Rehashing deals at the desk is a losing proposition for the business office, the dealership, and its customers. One expert says dealers and managers must...

Dealers have become increasingly vocal and organized in resistance to expensive and onerous factory-mandated facility upgrades.

President Trump may not be universally regarded as a man of the people, but auto dealers and other business owners are inarguably benefiting from his...

Understanding the cognitive dissonance that drives employee theft is the first step toward uncovering and preventing it.

California’s Simi Valley Ford drew international scorn for an email promising ‘smoking hot deals’ in the midst of a deadly and destructive wildfire.

The winners of the 14th annual Dealers’ Choice Awards owe a debt of gratitude to the dealers and dealership professionals who took the time to vote them in...

Hindsight is 20/20, but at least one industry member saw GM’s latest mishap coming a mile away.