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Before Vagaro's Charity Hudnall takes the stage at Data-Driven Salon Summit, she talks to us about the importance of the metric Client Retention, how it's a...
https://www.salontoday.com/1081406/client-retention-and-the-gift-of-feedback
A fun, quick-thinking quiz that tests your management decisions. There's no right or wrong answers, just a Would-You-Rather choice between two options.
https://www.salontoday.com/1080732/would-you-rather-salon-owner-edition
A new study finds good leadership is the top factor when it comes to job satisfaction.
https://www.salontoday.com/1080567/how-bosses-impact-employee-happiness
With the Great Resignation, it's critical that employee retention is a focus for salon owners at this time. To get to the heart of it, Strategies Michael...
https://www.salontoday.com/1080494/a-frank-conversation-on-employee-retention-in-todays-workplace
Training employees in strong customer service skills can be a never-ending challenge, until now. A new AI tool trains and grades employees on scripts, that...
https://www.salontoday.com/1080481/an-innovative-ai-tool-to-train-customer-service
Training employees in strong customer service skills can be a never-ending challenge, until now. A new AI tool trains and grades employees on scripts, that...
https://www.modernsalon.com/1080481/an-innovative-ai-tool-to-train-customer-service
In an exclusive SALON TODAY video interview, Oribe's Daniel Kaner and Gene Juarez Salons and Spas Founder Gene Juarez discuss how to create an inclusive,...
https://www.salontoday.com/1080404/two-industry-icons-reflect-on-what-it-takes-to-be-a-great-leader
As the head of human resources for the 7-location Lords and Ladies Salon and Med Spa, it's Ashley Rivera's job to bring new talent into the organization. In...
https://www.salontoday.com/1080152/the-new-age-of-recruiting
Mindbody President Sunil Rajasekar explores some of the findings in the company's 2022 Wellness Index, including a heightened interest in services that...
https://www.salontoday.com/1079656/consumer-interest-in-immune-health-may-drive-adoption-of-new-spa-services
Before Qnity President Erin Kuhn takes the stage at Serious Business 2022, she discusses the need for financial literacy in the professional beauty industry...
https://www.salontoday.com/1079245/making-the-case-for-financial-literacy