Owner Martha Lynn Kale elevates the culture at the Austin salon to rise above any underlying dread of walkouts and client loss.

From staffing to culture to pricing, incorporating diversity, equity and inclusivity into their business has been a learning journey for the North Carolina...

With a toolbox of strategies and multiple locations, the Colorado salon business casts a wide net to reach a high guest retention rate.

Part of your guest's experience is the conversation they have with their service provider, but how do you know when your client wants to chat or wants to...

Just when revenue should have been building toward a peak, the esthetics salon was experiencing a sharp decline.

Bundling + modern tech makes it easy for the Long Island salon’s guests to make “Grab-n-Go” purchases.

Three experts in bridal hair share their secrets of success for a career in this lucrative, joyful specialty.

Stylists allocate their share from one service category to build a bank for classes and travel.

Concerned about paying bills and discovering that crises make difficult clients only more challenging, some salon professionals watched their mental health...

Selected to take the Goldman Sachs 10,000 Small Businesses Program, Nina Childers sharpens her leadership and knowledge.