In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the...
https://www.fi-magazine.com/324524/video-capture-missed-vsc-salesThe magazine’s F&I pro responds to a question about how to build value in F&I protections if the customer says he plans on paying off his loan long before...
https://www.fi-magazine.com/324505/video-selling-to-short-term-ownersHow do you sell a $3,000 VSC on an $8,000 car? Top trainer offers a four-step process to ensure every customer gets the protection they need.
https://www.fi-magazine.com/324501/video-selling-high-mileage-vsc-plansA reader wisely chooses to remain anonymous after uncovering a payment-packing scheme taking place in his (or her) dealership.
https://www.fi-magazine.com/324404/video-your-sales-manager-is-a-criminal
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