Dealers can be good teachers or bad teachers, and their influence on employees extends well beyond the showroom walls.

Dealers have become accustomed to dismissing claims of $1,500 per copy as ‘fake news,’ but that figure might not be as far out of reach as you think.

The CFP National Championship was more than a football game. It was a contest between ‘The Process’ and ‘All In,’ the personal leadership philosophies of...

Dealers who struggle to close Internet-savvy prospects may benefit from acknowledging the breadth and depth of each customer’s research and offering...

Shift your focus away from sales and toward customer service to make buying a car at your dealership a memorable experience.