Some practices are better left undone at the dealership, for its, and the consumer's, good.

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

There’s no room for 'kinkiness' in the F&I department.

Look west for a state that's tried and tested a structure worth following.

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

Follow these steps to have confidence in what you're dealing with.

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and...

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to...

An unspoken truth is that sometimes a drastic, calamitic action has to sideswipe a process to speed up the evolutionary process. The calamity known as...