Some practices are better left undone at the dealership, for its, and the consumer's, good.

First it was Cash for Clunkers, now it is EV tax credits. Here the Federales go again.

There’s no room for 'kinkiness' in the F&I department.

Look west for a state that's tried and tested a structure worth following.

Don’t let process shortcuts short-circuit all the hard work your dealer has put in to make their dealership the success it is today.

Follow these steps to have confidence in what you're dealing with.

You can create a simple test deal file and pop quiz to administer during the interview process that will tell you how compliant the applicant really is,...

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible...

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and...

Here are three popular excuses when dealership managers try to explain away a compliance violation — don’t let these non-excuses derail your compliance efforts.