Compliance expert examines the Fair Credit Program and its influence on dealers.

A dealership sold and financed a vehicle to an identity thief, even after seven red flags were identified. Truly managing the process means vetting and...

If you do not have a CMS and continuous monitoring in place now, today is a good day to start.

Most dealers rely on one or more software providers to manage and document all their transactions and many businesses count on a robust disaster recovery...

Where we had previously been moving at a sloth pace to digitize the entire buying process, the auto industry is accelerating many processes in response to...

A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading...

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to...

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

We should call it transaction compliance, rather than F&I compliance.

Compliance expert lists four shortcuts no sales or F&I professional should take in 2020. Spoiler alert: Forging the customer’s signature is still a federal...