Steve Crowley, who retired as president and CEO of Vipar Heavy Duty in 2016, was inducted into the Aftermarket Industry Hall of Fame during Heavy Duty...

Partnerships are important because they can meet our needs for certainty, variety, significance, connection, growth and giving, said Thomas Nestor, founder...

“Customer service is transactional,” said Colin Gold, owner of Gold Level Hospitality, during Heavy Duty Aftermarket Week. “What you really want to do is...

Truckable Economic Activity is expected to continue at its current pace, according to Dr. Bob Dieli, president and founder of RDLB Inc., speaking at Heavy...

While globalization has been around for some time, it’s affecting the commercial truck market more than ever before, according to a session at Heavy Duty...

While globalization has been around for some time, it’s affecting the commercial truck market more than ever before, according to a session at Heavy Duty...

In the years following the recession, U.S. economic growth has been "so modest that no sector has been overheated,” said William Strauss, senior economist...

In the years following the recession, U.S. economic growth has been "so modest that no sector has been overheated,” said William Strauss, senior economist...

A well-managed parts inventory helps can help a heavy-duty truck fleet prevent downtime and save money.

Having the right parts on hand for a repair is key to maximizing commercial vehicle uptime. Recognizing this need, truck and component manufacturers are...

Even with the greatest preventive maintenance programs, trucks are still going to break down. Yet not all fleets do a good job of managing the breakdown...

Even with the greatest preventive maintenance programs, trucks are still going to break down. Yet not all fleets do a good job of managing the breakdown...

Even with the greatest preventive maintenance programs, trucks are still going to break down. Yet not all fleets do a good job of managing the breakdown...

Because of the importance of parts and service to fleet efficiency, fleet owners and managers pay close attention to developments and trends in the truck...

The independent aftermarket — and by extension fleets — are better off today because of Right to Repair efforts, says Aftermarket Contributing Editor Denise...

The independent aftermarket — and by extension fleets — are better off today because of Right to Repair efforts, says Aftermarket Contributing Editor Denise...

Fleets have been struggling with the technician shortage for years, and it doesn’t look like there will be a silver bullet to solve the problem anytime...

Fleets have been struggling with the technician shortage for years, and it doesn’t look like there will be a silver bullet to solve the problem anytime...

The biggest pain point for everyone involved in remanufacturing is cores. Things such as core management traceability, identifying cores, accounting for...

The TechSpedite program teaches technicians how to do the job not just from a technical perspective but from a personal and professional perspective too,...

The TechSpedite program teaches technicians how to do the job not just from a technical perspective but from a personal and professional perspective too,...

Jodie Teuton, vice president of Kenworth of Louisiana, spoke with HDT about how issues facing truck dealers are impacting fleets as well as shares her...

No matter how many parts a fleet buys from Amazon, it still is going to need local support, says Aftermarket Contributing Editor Denise Rondini.

For outsourcing to be successful the fleet has to find a provider that is a good fit for its operation. While there is no quick formula you can use to find...

Turnaround time, competency of technicians, and cost are just a few of the factors that go into a fleet’s decision to outsource maintenance and repair.

Turnaround time, competency of technicians, and cost are just a few of the factors that go into a fleet’s decision to outsource maintenance and repair.

Wouldn’t it be great if there were a consistent way for everyone across the supply chain to have the same information about heavy-duty truck parts?, asks...

One concern fleets have when considering outsourcing their maintenance and repair is that they will lose control over that portion of their operation....

There is a debate about the difference between OEM and aftermarket replacement parts, with many people thinking aftermarket parts manufacturers can't...

We spoke with Vipar Heavy Duty's Chris Baer, who recently took over as head of the truck-parts marketing group, about the restructured organization and how...

The spring meeting of the Technology & Maintenance Council usually is a place where ideas flow freely and best practices are shared, and things were no...

The spring meeting of the Technology & Maintenance Council usually is a place where ideas flow freely and best practices are shared, and things were no...

Joseph Mejaly, senior vice president operations, sales, strategic planning, and marketing at Denso, defines what the company is and shares his thoughts on...

In a panel at this year's Heavy Duty Aftermarket Week, suppliers and distributors discussed how service providers who are easy to do business with are the...

The way you spec your vehicles on the front end can have an impact on their value — either positive or negative — at resale time.

Economic conditions, used trucks, spec’ing trends and the Greenhouse Gas Phase 2 regulations are shaping business for truck dealers.

Typically when we think of vending machines, we think of snack foods or beverages. More recently, however, they are being used in industrial applications.

The further we get from the engine, the greater the likelihood that fleets will use private label parts, contended Stu MacKay, president of market-research...

Fleet executives representing five vocations, 63,000 power units and 130,000 trailers shared their thoughts on what they need from heavy-duty aftermarket...

Fleet executives representing five vocations, 63,000 power units and 130,000 trailers shared their thoughts on what they need from heavy-duty aftermarket...

This probably will not come as a big surprise to most fleets, but emissions-related components are the fastest growing sector of the heavy-duty aftermarket,...

Truckable Economic Activity, the parts of Gross Domestic Product that spends time in trucks, looks to be getting off to a strong start in 2017.

Truckable Economic Activity, the parts of Gross Domestic Product that spends time in trucks, looks to be getting off to a strong start in 2017.

The on-highway OE outlook calls for continued softness as the market is still feeling the hangover effect from the boom in 2015.

Chris Baer, president of Vipar Heavy Duty, described the parts-buying group as entering its “third generation of growth” at a press conference during Heavy...

Saying it is listening to the needs of its customers, Dana Corp. unveiled a new e-commerce platform during Heavy Duty Aftermarket Week.

The outlook for the U.S. economy is expansion at a pace around trend through 2019, according to Bill Strauss, senior economist and economic advisor, Federal...

While it may feel like dealers are ignoring fleets’ concerns, based on interviews with the American Truck Dealers/Heavy Duty Trucking/Procede Truck Dealer...

The truck parts and service aftermarket has grown to $107 billion. In 2016 there seemed to be a big focus on parts, alliances, and training with other...

The truck parts and service aftermarket has grown to $107 billion. In 2016 there seemed to be a big focus on parts, alliances, and training with other...