Salon work is emotional- full of highs and lows all day long. We give a lot, and sometimes we want something in return: comfort, a treat, a little reward.

If you begin to willingly walk into your alone time, something shifts. You stop looking for people, places, and things to validate your existence. You see...

I’m almost 80. I’ve had plenty of time to reflect. How did salon work shape my life? If I could live it all over again, would I choose this path? My answer:...

I used to charge above-average prices because this kept me on my toes to consistently deliver above-average services. No way could I just do a nice little...

Your personal AI chatbot is coming to a salon near you sooner than you think. Surveys indicate clients love the convenience of working with your AI...

Your personal AI chatbot is coming to a salon near you sooner than you think. Surveys indicate clients love the convenience of working with your AI...

For your creativity to flow, lose the fear of being wrong. Nobody but you is keeping score, anyway.

For your creativity to flow, lose the fear of being wrong. Nobody but you is keeping score, anyway.

There's a business aspect to being a beauty professional that can be learned and mastered. Here are the main reasons why you might be struggling, and what...

There's a business aspect to being a beauty professional that can be learned and mastered. Here are the main reasons why you might be struggling, and what...

Stop limiting your possibilities to look good for others because they don’t really care—why do you? 

Stop limiting your possibilities to look good for others because they don’t really care—why do you? 

The post-holiday slowdown is a unique moment to revitalize yourself and your business and connect with potential clients.

Offering gift certificates is a great strategy for attracting new clients and boosting income. However, done incorrectly, especially concerning refunds,...

Offering gift certificates is a great strategy for attracting new clients and boosting income. However, done incorrectly, especially concerning refunds,...

The time of year when you see everyone in your chair is around the corner. Once it kicks in, you think of nothing but the salon and go on automatic from...

Being thankful breeds more things to be grateful for. This Thanksgiving, take a moment to slow down and reflect on seven reasons salon professionals have to...

Being thankful breeds more things to be grateful for. This Thanksgiving, take a moment to slow down and reflect on seven reasons salon professionals have to...

Some clients push your buttons to see if you will enforce your boundaries. Your response lets them know how to treat you.

Being nervous about getting a haircut or coloring your hair, especially with a new hairdresser, makes sense. Carlos explains why "Coiffeurphobia" is a thing.

Do you often forget names? Here are some tips from global beauty educator Carlos Valenzuela to remember your clients.

Do you often forget names? Here are some tips from global beauty educator Carlos Valenzuela to remember your clients.

If you could change one simple thing in your communication, you could completely transform how people perceive your needs. I lived many years unaware of...

What you hear in the salon should stay in the salon, unless it is a matter of personal safety.

Some clients leave you drained and stressed out. I call them toxic clients because their way has an unexplainable heaviness. Here are some strategies for...

Some clients leave you drained and stressed out. I call them toxic clients because their way has an unexplainable heaviness. Here are some strategies for...

Some clients leave you drained and stressed out. I call them toxic clients because their way has an unexplainable heaviness. Here are some strategies for...

The choice is clear: you either struggle with the discipline of exercise or put it off and deal with the pain of immobility and illness later.

Inspiring client confidence requires hard work but think carefully and choose the hard that rewards you the most.

When retailing products in the salon, think of yourself not as a salesperson, first, but as a resource center for professional advice.

When retailing products in the salon, think of yourself not as a salesperson, first, but as a resource center for professional advice.

How does a recession affect a salon professional, and why should you care?

How does a recession affect a salon professional, and why should you care?

Check out some solid advice on how to address typical situations encountered in the salon from global beauty educator Carlos Valenzuela.

It's time to shatter the male grooming ceiling. Men want to have good skin, great hair, and nice nails, too. And they're looking to their salon...

What is it about a barbershop that feels so honest and down-home, like the comfort food of grooming?

What is it about a barbershop that feels so honest and down-home, like the comfort food of grooming?

Here's how to make some MAGIC in your client's lives by helping them see that for good or bad, we are all evaluated on how we present ourselves.

Even when you’re flush, I hope you still watch your pennies. Money isn’t everything; however, not having cash on hand forces you to make choices you don’t...

Even when you’re flush, I hope you still watch your pennies. Money isn’t everything; however, not having cash on hand forces you to make choices you don’t...

After many years of being pitched, these are the questions every manufacturer should ask themselves before creating a new product and introducing it to...

If you think other stylists can "steal" clients from you, you're looking at the situation from the wrong perspective.

Carlos Valenzuela gives tips on using your words and body language to retain clients.

Clear out the old to make room for the new - new ideas, new attitude, new revenue.

When people compliment Wesley Poole's excellent people skills and customer service, he explains his golden rule of professionalism, “If you love yourself,...

Seniors are an encyclopedia of knowledge whose wisdom is to be cherished and respected. If your salon doesn’t have one, go out and find or steal one.

"Nobody was rude to me; everyone was nice, yet silently, I was denied opportunities awarded to anyone younger. Ageism is sneaky and includes biases like...

"Nobody was rude to me; everyone was nice, yet silently, I was denied opportunities awarded to anyone younger. Ageism is sneaky and includes biases like...

New perceptions of gender--more specifically, the greater acceptance of gender fluidity and things like choosing your personal pronoun — have opened the...

Before you click a camera, know this: why are you creating the images? The success of a photoshoot hinges on your answer. Even if it’s just for fun, set a...