Categories: Rental Operations

Having access to personal identifiable information from their customers, rental companies face security threats externally (cyberattacks) and internally...

https://www.autorentalnews.com/157594/how-to-protect-your-business-from-security-threats

Categories: Rental Operations

This year's conference moves to Miami and features a roster of new speakers as well as a collocated event — Fleet Forward Conference — dedicated to smart...

https://www.autorentalnews.com/157593/auto-rental-summit-is-new-again

Categories: Rental Operations

Co-located with Auto Rental Summit at Miami Hilton Downtown, Fleet Forward Conference is designed to bring fleets, fleet suppliers, and technology providers...

https://www.autorentalnews.com/141564/mobility-conference-debuts-at-auto-rental-summit

Categories: Rental Operations

This year’s conference moves to Miami and features a roster of new speakers as well as a collocated event dedicated to smart mobility solutions. Former...

https://www.autorentalnews.com/141454/auto-rental-summit-announces-2017-agenda-keynote

Categories: Rental Operations

We talked to rental operators and marketing specialists to learn more about how a rental company’s activity on social media can improve its customer service...

https://www.autorentalnews.com/157410/how-social-media-impacts-customer-service

Categories: Fleet Insurance, Rental Operations

Experts give tips on how to remain professional when dealing with difficult situations such as vehicle recovery, subrogation, or chargebacks.

https://www.autorentalnews.com/157409/maintaining-customer-service-when-the-rental-goes-bad

Categories: Rental Operations

Using data from J.D. Power & Associates and tips from customer service experts, rental operators can employ these principles to help drive positive customer...

https://www.autorentalnews.com/288115/how-to-drive-positive-customer-interaction

Categories: Rental Operations

Operators and vendors at the International Car Rental Show reveal the biggest challenges for them and the industry in general.

https://www.autorentalnews.com/157399/car-rental-qa-what-are-the-biggest-challenges-for-rental-operators-and-the-indus

Categories: Rental Operations

Designed for the car rental industry worldwide, the 22nd annual International Car Rental Show has focused on the big topic of mobility and technology. The...

https://www.autorentalnews.com/139748/international-car-rental-show-looks-to-the-future

Categories: Global Fleet, Mobility, Rental Operations, Rental Software, Safety, Technology

Independent car rental operators share their predictions for the industry — and how they will adapt to these anticipated advancements — in the next five to...

https://www.autorentalnews.com/157213/operators-what-does-the-future-of-car-rental-look-like